Nhung han che cua giao dien 789Club can cai thien

Mo bai

Khong co nen tang nao hoan hao, va 789Club cung khong ngoai le. Mac du giao dien cua nen tang nay duoc danh gia cao ve nhieu mat, van ton tai nhung han che co the anh huong den trai nghiem nguoi dung, dac biet la nguoi choi moi hoac nhung ai co nhu cau cu the. Viec nhan dien nhung han che nay khong chi giup nguoi choi dat ky vong thuc te ma con cung cap cai nhin khach quan ve nhung gi 789Club can cai thien de nang cao chat luong dich vu. Bai viet nay phan tich nhung han che chinh cua giao dien 789Club dua tren cac danh gia tu cong dong va phan tich thiet ke .



Han che ve tinh nang tim kiem va loc

Thieu bo loc da chieu

Mot trong nhung han che dang chu y nhat cua giao dien 789Club la thieu tinh nang tim kiem nang cao voi bo loc da chieu. Theo phan tich tu podcast “The Casino Boys”, cac doi thu nhu BK8 hay Fun88 da trien khai bo loc cho phep nguoi choi tim game theo nha cung cap, muc bien dong (volatility), hoac ty le hoan tra (RTP), nhung 789Club van chua co tinh nang nay . Voi kho game ngay cang lon, viec thieu cong cu tim kiem hieu qua co the gay kho khan cho nguoi choi muon kham pha game moi hoac tim game phu hop voi phong cach choi cua minh.



Kho khan trong viec tim game cu the

Khi nguoi choi muon tim mot tua game cu the ma khong nho chinh xac ten, viec thieu bo loc theo the loai, nha cung cap, hoac dac diem game khien qua trinh tim kiem tro nen mat thoi gian. Nguoi choi phai duyet qua nhieu danh muc hoac su dung thanh tim kiem co ban, von chi ho tro tim theo ten chinh xac.



Han che ve to chuc thong tin

Qua tai banner quang cao

Viec lam dung banner quang cao tren giao dien chinh doi khi tao cam giac qua tai thong tin (information overload). Theo nguyen tac thiet ke “it hon la nhieu” (less is more) cua Don Norman, viec co qua nhieu banner cung luc co the lam loang su tap trung cua nguoi dung va giam hieu qua cua tung thong diep . Nguoi choi co the bi phan tam boi hang loat khuyen mai va uu dai, dan den viec bo lo thong tin quan trong hoac cam thay choang ngop.



So truong thong tin dang ky cao

Mot phan tich dua tren tieu chuan UX cua Nielsen Norman Group chi ra rang so truong thong tin yeu cau trong quy trinh dang ky cua 789Club (8 truong) van cao hon muc ly tuong (4-5 truong) . Dieu nay co the lam tang ma sat cho nguoi dung moi, dac biet la nhung nguoi thieu kien nhan hoac dang su dung thiet bi di dong voi man hinh nho.



Han che ve huong dan bao mat

Huong dan 2FA con so sai

Mac du quy trinh xac thuc hai yeu to (2FA) la diem cong lon ve mat bao mat, giao dien huong dan cai dat va su dung 2FA con kha so sai so voi cac nen tang tai chinh khac . Nguoi choi moi co the gap kho khan trong viec thiet lap va hieu ro tam quan trong cua 2FA neu khong co huong dan chi tiet. Dieu nay dac biet dang lo ngai trong boi canh cac cuoc tan cong mang ngay cang tinh vi.



Thieu giai thich ve cac tinh nang bao mat

Giao dien 789Club chua cung cap du thong tin giai thich ve cac tinh nang bao mat nhu ma hoa du lieu, chinh sach bao mat, hoac cach xu ly thong tin ca nhan. Nguoi choi thieu hieu biet ve bao mat co the khong nhan thuc duoc tam quan trong cua viec bao ve tai khoan va de tro thanh nan nhan cua cac cuoc tan cong.



Han che ve ho tro khach hang

Lich su chat chi luu 7 ngay

Mot diem tru trong he thong ho tro khach hang cua 789Club la tinh nang luu tru lich su chat chi giu trong 7 ngay . Dieu nay gay kho khan khi nguoi choi can tra cuu cac van de cu hoac trich xuat bang chung cho cac tranh chap phat sinh sau nay. So voi cac nen tang khac luu tru lich su chat lau hon, day la mot han che dang ke.



Thoi gian phan hoi email cham

Email ho tro cua 789Club co thoi gian phan hoi trung binh 3-6 gio, cham hon so voi chuan nganh (1-3 gio) . Trong khi Livechat hoat dong hieu qua, email lai la kenh cham chap, khong phu hop cho cac van de can giai quyet nhanh.



Ket bai

Giao dien 789Club mac du duoc danh gia cao ve nhieu mat van ton tai nhung han che can cai thien. Cac van de chinh bao gom thieu tinh nang tim kiem nang cao, qua tai banner quang cao, so truong thong tin dang ky cao, huong dan 2FA so sai, va mot so han che trong he thong ho tro khach hang . Viec nhan dien nhung han che nay la buoc dau tien de 789Club co the nang cao chat luong dich vu va trai nghiem nguoi dung trong tuong lai. Doi voi nguoi choi, viec hieu ro nhung han che nay giup dat ky vong thuc te va co chien luoc phu hop khi su dung nen tang.

789Club la cong game bai doi thuong uy tin hang dau chau A, noi hoi tu hang tram tro choi dinh cao nhu Tai Xiu, Poker, Baccarat, Slot game. Voi giao dien hien dai, toc do xu ly nhanh va he thong bao mat da lop, chung toi cam ket mang den trai nghiem ca cuoc an toan, minh bach va cong bang. Dang ky ngay hom nay de nhan uu dai nap dau len den 100% va thoa suc chinh phuc moi van cuoc dinh cao tai san choi dang cap nay.

Thong tin:

Website: https://play789club.cc/

Email: play789club.cc@gmail.com

SDT: 077 562 1490

Dia chi: 37 Phan Sao Nam, Bay Hien, Ho Chi Minh, Vietnam

Hastag: #789club #dangki789club #dangnhap789club #789_club #thethao789club #***789club