The legal firm found that its cost on contract reviews was reduced by half. That is fantastic. Later it was discovered that the merger process of a Fortune 500 client was defectively revealed, caused by a confidentiality violation. The seller? A data poor outsourcing company that is not subjected to the rigorous screening processes. A false move sent a clear message of lack of trust. It's a frequent problem. Nowadays, ethical legal outsourcing goes beyond being a best practice. To survive is the aim.