When your software expands, it is no longer possible to support tickets manually. This thread at TechZeel will discuss how to best automate customer success and still have a human touch. Regarding the topic of AI chatbots and integrated knowledge bases, the TechZeel community exposes what software would be useful in terms of avoiding churn and decreasing response time. Gain skills on how to install automated triggers that warn your team about high risk accounts. Get the balance between efficiency and customer satisfaction by joining the TechZeel discussion.