Hi everyone, my business has scaled significantly, and our current website no longer handles our unique process flows or technical needs. I'm ready to invest in a complete, strategic overhaul and am looking for a top-tier custom web redesign company. Someone suggested a large national agency, but I’m concerned about being just a number to them.

I need a company that excels at custom functionality and performance optimization, not just aesthetics. Can anyone share their positive experiences and recommend a firm that truly specializes in bespoke redesigns? What questions should I ask to ensure they can handle a complex custom build?