There isn’t one fixed number because different directories use different definitions. For example, GoodFirms lists 982 chatbot development companies across 77 countries as of September 2026, while SoftwareWorld lists 723 chatbot companies.

The bigger question for businesses is usually not how many companies exist, but which one can build a chatbot suited to their specific requirements. Businesses should compare experience with LLMs, integrations, data security, customization, scalability, and post-launch support.

Companies like PrimaFelicitas also work on AI development, including intelligent automation, LLM-based solutions, and custom AI applications. This can be useful when a business needs more than a basic chatbot and wants an AI solution integrated into its existing workflow.